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Richmond Hotel Premier Tokyo Oshiage

Richmond Hotel Premier Tokyo Oshiage is located close to the heart of Tokyo, and this hotel exceeds expectations in both comfort and convenience. Just a block away from the breathtaking views of Tokyo Skytree, and exciting culture of Tokyo, we make it easy for business and leisure travellers. The hotel is within minutes walk to Oshiage station of Hanzomon Line, Toei Asakusa Line, and Keisei Line, and 3 munites walk to Tokyo Skytree station of Tobu Skytree Line.Learn More

Frequently Asked Questions

Q: What time is check-in and check-out?

A: Check-in is from 2:00PM and check-out is 11:00AM.

Q: Can I stay longer after check-out time, 11:00AM?

A: The maximum extension is until 2:00PM. The extension charge is 1,000 yen per hour.

Q: Arrival time is going to be midnight...

A: Front desk are open for 24 hours. However, after midnight, the entrance on the 1st floor will be closed. After midnight, please press the interphone.

Q: Before check-in and after check-out, can I leave my luggage?

A: Yes, we are able to keep your luggage at the front desk.

Q: Can I send luggage by the day of arrival?

A: Yes. We are able to receive your luggage. The address of our hotel is, 131-0045 3-10, 1-Choume, Oshiage, Sumida-ku, Tokyo. Japan. Richmond Hotel Tokyo Oshiage. Our telephone number is +81-3-5819-0731. Please write the arrival date and the name of those who stay (full name in English).

Q: Can I send my luggage out from the hotel?

A: Yes, we are able to accept it at the front desk. Cardboard box and plastic bag to cover the luggage are also available.

Q: Is credit card acceptable?

A: The card of the following credit card companies can be used; Diners Club, mastering VISA, JCB, DC, UC card, American Express Millioncard, TOYOTA Credit card, Union Pay.

Q: Can you see the Tokyo Skytree from guest rooms?

A: Unfortunately, we do not have guest rooms with the view of Tokyo Skytree. (There is a building standing in between the Tokyo Skytree and our hotel.)

Q: I want to stay in a room on high floors with better view.

A: Unfortunately, we are not able to promise this definitely.

Q: Are there king sized beds?

A: The largest beds we provide are queen sized beds. These are in single rooms and double rooms. The beds in twin rooms are semi-double sized beds.

Q: Do you have laundry service?

A: Yes. There are laundry bags provided in your room. Please bring your laundry to the front desk by 9:00AM, and it will be ready in the evening of the day. Also, there are laundry machines on the 6th floor.

Q: Do you have parking lot?

A: Yes. Parking service is for 1,500 JPY per night.

Q: Does the restaurant provide dinner?

A: Yes. We have accommodation plans including dinner.

Q: Are there family rooms?

A: Sorry, we do not. However, we have connecting rooms which we connect 2 rooms by a door inside the rooms.

Q: Do you have cellular phone charger in your room?

A: Yes, we do.

Q: Are there pajama, towles, shampoo, conditioner and shower gel in the room?

A: In the bathroom, there is a organic shampoo, called Jamlabel. This shampoo includes conditioner and also can use for face-wash and body soap.

Q: Can I use Free Internet with LAN cable and WiFi in the room?

A: Yes, WiFi with no password is required. LAN cable is in the drawer of the desk in all guest rooms.

Q: Can children sharing a bed with other guests stay for free?

A: Children under 12 years old are free. (Lying: up to one child on one bed) If you tell us about the child in advanced, additional towels are prepared in the room before the arrival.

Q: Are there breakfast for children?

A: It is 1000 yen for children over 6 years old.

Q: I am the member of Richmond Club. Can I have the receipt include Richmond points?

A: Yes, we can make out a hand-written receipt. Please let us know if you need one.

Q: Can I exchange money at your hotel?

A: Yes. There is a money exchange machine in our lobby on the 5th floor.

Richmond Hotel Premier Tokyo Oshiage
Sumida-ku,Tokyo, Japan
Fax: +81-3-5819-0732

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